Terms & Conditions

Check-in at 2pm

Check-in any time after 2pm PST. The balance of all accommodation fees, including room tax and other incidental charges, are payable on arrival at check-in. Please note that check-in cannot be completed until payment or a pre-authorization for the full amount of the accommodation charges are received or approved. A room key is provided at check-in, after all charges have been settled. During the check-in process, the receptionist will provide you with any information which may be required during your stay, such as the location of our picnic and pet areas and the location of our ice and soda machines.

Also, we can direct you to nearby shops, dining establishments, sights you may like to see and places to go at night. Remember to ask our receptionist for anything that would make your stay with us more enjoyable and convenient. Room keys are issued to registered guest(s) only. ID is necessary if you lose your key and desire a duplicate. Lost keys will incur a charge of $25.00 per replacement.

Check-out at 11am

Check-out time is 11am PST. Arrangements can be made for a late check-out, subject to additonal room charges and availability. A half-day room charge is due if you check-out by 4pm. If you check-out after 4pm, you are subject to a full-day room charge. At check-out, please drop your key at the Front Office. Please note that a more detailed inspection of the room is usually made by our staff after the check-out. We reserve the right to assess additional charges for any damages or breakages discovered before the room is occupied again. Any pre-authorizations more than your accommodation charges should be released automatically by your card issuing bank in approximately 5 workdays.

Payment

Payment-in-full for your accommodation is expected at the time of check-in. To be valid, your credit or debit card must be signed and match the ID presented at the time of check-in. Please note: Your credit or debit card number will be kept on file to cover all accommodation charges. We accept all major credit & debit cards. Cash is accepted for accommodation charges at the discretion of the owner, provided that a valid credit or debit card number is on file. In lieu of a credit or debit card on file, a $100.00 cash deposit is required. We will not be held liable for any fees, penalties, or charges resulting from your bank or financial institution regarding charges made on your card. Generally, third party payments are not permitted without written confirmation and approval from the third party.

Rates

All rates are quoted in United States currency, plus tax. Rates may increase without notice. Rates are advertised on our website and may be quoted over the phone directly. Rates are based on the number of adults occupying the room. Additional adult guests will incur an additional charge. The maximum occupancy of any of our rooms is 4 adults (plus two children), based on fire codes and safety restrictions. If you exceed the maximum occupancy, you will be asked to purchase another guestroom for proper accommodation or in the alternative, vacate the Orland Inn without refund. Children under the age of 18 (staying with adult family members) will not incur an additional charge but total occupancy must be adhered to. We are proud to offer a discounted rate to all military personnel and veterans with proper ID.

Wi-Fi

Access to our Wi-fi is free for all registered guests. The access code is subject to change without notice. Wi-fi signals are subject to change without notice and may be related to status of equipment, interference from other local wireless signals and weather conditions. The Orland Inn assumes no liability for guest use.

Housekeeping

Your comfort is very important to us. Housekeeping services occur daily between the hours of 9am and 4pm. You may elect to defer housekeeping for 2 days at a time, but staff will enter every 3rd day for inspection and to change linens. If you or your pet bring any infestation into your room or onto the Orland Inn property, we may charge you for all costs and expenses, including immediate and urgent response requirements and loss of room revenue that we deem necessary to remediate the infestation.

Cancellation Policy

Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So, to avoid any misunderstandings we would be grateful if you comply with the following:

Cancellations must be received, at least, 3 days prior to the arrival date.
If the guest cancels after 3 days prior to the arrival date, then a one-night room rental charge will apply.
If the guest arrives and decides to leave early, the nights not spent 24 hours after the cancellation will be refunded in full.
In case of a no-show, the guest will be charged for the first night stay and is non-refundable.
To cancel your reservation, call us direct at 530-865-7632 or email us at orlandinn1052@gmail.com
All cancellations are confirmed via email immediately after the reservation has been cancelled.

Complete list of Terms and Conditions for the Orland Inn

View (PDF) the complete list of Orland Inn Terms and Conditions PDF. Learn more about our House Rules and Policies, Parking, Lost and Found, Pet Policy and Agreement, and information regarding Room Damages. You will also read the information on: Liability, Governing Law and Jurisdictions, Severance, Force Majeure, our confidentiality Policy and Third Party Rights Agreement.